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You may check out all the available products and buy some in the shop
Return to shopYou can easily find what you’re looking for by using the search bar at the top of our page or browsing through our curated product categories.
Absolutely! You can save your favorite items for later by clicking the “Add to Wishlist” button on any product page.
Products with the “Pre-Order” label are available for pre-order. These items are bespoke and made just for you. Please note that delivery may take 10–14 days from the date of order.
No, you can complete your purchase as a guest without creating an account. However, signing up allows you to save your shipping details, track your orders, and unlock exclusive offers.
No, we currently offer only e-gift vouchers. Our digital gift vouchers with a redeemable code are delivered instantly via email once the payment is completed, making gifting effortless and convenient! Please note that if you have ordered multiple products along with the gift card, the gift card will be delivered to the recipient email once your order is marked as completed.
Once purchased, the e-gift vouchers will be emailed to the recipient email address that you entered with a unique code, which they can use to shop online at Costura Works. Please note that if you have ordered multiple products along with the gift card, the gift card will be delivered to the recipient email once your order is marked as completed.
Our e-gift cards are non-refundable and cannot be exchanged for cash or store credit. All purchases made with a gift card are final. Please check our Delivery & Exchanges policy page for more details.
Just enter your unique gift card code in the shopping bag page, and the amount will be deducted from your total. If your order exceeds the gift card value, you can pay the remaining balance using any other accepted payment method.
We accept Visa and Mastercard for card payments and are working on adding more major credit card options soon! Prefer a different payment method? No problem! We also offer Cash on Delivery (with a Rs. 300 service fee) and bank transfers.
Note: If your shopping bag contains a Style Voucher (gift voucher), payment can only be made via card.
Absolutely! Your payment info stays secure because we don’t handle it directly. All card payments are processed through our trusted internet payment gateway provider, so you’re in safe hands.
If your card payment doesn’t go through, don’t worry! First, check if your details are entered correctly and that you have sufficient funds. If the issue persists, reach out to us on WhatsApp at +94 74 0909 234, and we’ll be happy to assist you.
Yes, you can! Just pop your coupon code into the designated field on the cart page or during checkout. But remember, coupons are only valid for a limited time, and not all products qualify for discounts. So, don’t miss out—use it before it’s gone!
No, we do not accept returns for refunds unless the product is defective or damaged upon delivery. In such cases, customers must provide an unboxing video as proof to initiate the refund process.
For more details, please refer to our Delivery and Exchange policy by visiting the URL: https://costuraworks.com/delivery-exchanges/.
Yes, exchanges are accepted under the following conditions:
Please note that certain items, such as customized, hand-painted, or discounted products, are not eligible for exchange.
For more details, please refer to our Delivery and Exchange policy by visiting the URL: https://costuraworks.com/delivery-exchanges/.
Follow these simple steps to request an exchange:
Note: Products not meeting the original condition (e.g., dirt, makeup stains, or damaged packaging) will not be accepted for exchange.
For more details, please refer to our Delivery and Exchange policy by visiting the URL: https://costuraworks.com/delivery-exchanges/.
Customers are responsible for return shipping costs unless the exchange is due to our error, such as receiving the wrong size or a defective product. In such cases, we will cover the shipping charges.
For more details, please refer to our Delivery and Exchange policy by visiting the URL: https://costuraworks.com/delivery-exchanges/.